Frequently Asked Questions
Everything you need to know about shopping with TravisMathew Australia.
What are your shipping options within Australia?
We offer standard shipping across Australia for a flat rate of $10, or free on orders over $150. Express shipping is also available for $15 to help you get your gear faster.
What is your return policy for online orders?
We offer a 30-day return policy for all full-priced items. Products must be in original, unworn condition with tags attached. Please note that for hygiene reasons, socks and underwear cannot be returned.
How do I determine the right size for me?
Each product page features a detailed size guide. Our apparel is designed with a modern fit; if you are between sizes, we generally recommend sizing up for a more relaxed feel.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later services like Afterpay.
Can I change or cancel my order once it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. Once an order is confirmed, we are typically unable to make changes. However, you can return your items once they arrive.
Are TravisMathew products covered by a warranty?
Yes, we stand by the quality of our craftsmanship. We offer a limited warranty against manufacturing defects. If you believe your item is faulty, please contact our customer service team with photos of the issue.