Returns & Exchanges
At TravisMathew Australia, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for items in original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Download and print your prepaid shipping label provided through the portal and securely package your items in their original packaging.
Drop Off Package
Take your package to any Australia Post location or designated drop-off point to ensure a safe and tracked delivery back to our warehouse.
Receive Refund
Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing